Ask naturally
Speak, type the fault or send a photo of the equipment label or error.
FOR ELECTRONIC SECURITY INSTALLERS
Less searching.
More installing.
Ask by voice, text or photo. Get technical guidance grounded in documents, with the source there to check.
Your own account, a verified email and a plan that fits.
- Voice
- Text
- Photo
Match the equipment. Check the source.
SOS Installer
AN EXAMPLE OF THE EXPERIENCE
I need an event pop-up on the recorder’s local monitor. Where do I start?
Which recorder model and interface version are you using? That helps find the right procedure.
Illustrative conversation. Technical steps depend on the model and documentation.
✓Built for work on site✓Multi-brand documentation✓Original sources to check
FROM THE QUESTION TO THE SOURCE
The manual, closer to the job.
Give the assistant the details you have. Open the supporting document when you need to check a menu, a connection or a diagram.
Identify the right equipment
Include the brand, model and firmware when you know them. Missing details may need a follow-up question.
Read. Then check.
Follow the documented guidance and open the cited page or article to check it.
ONE ASSISTANT. DIFFERENT SYSTEMS.
For the equipment
in front of you.
The initial focus is CCTV and networks, with intercoms and other security systems also in the library. Coverage varies by brand and model.
Brand names identify equipment covered by the library. They do not imply partnership or endorsement.
Hikvision · Uniview
Cameras and recorders
Clarify the model, recording issue or integration you need help with.
ONE PLAN PER TECHNICIAN
Your plan. Monthly or annual.
€39 per month or €429 per year, per technician. An individual allowance per seat. Company pricing and terms are provided in a tailored quote.
Allowance per seat
Individual
Monthly
€39/ month
per technician · excluding VAT · billed monthly
€429/ year
per technician · excluding VAT · paid annually in advance
12 months for the price of 11. Save €39 per year.
Equivalent to €35.75/month, billed as one payment of €429.
- Individual monthly allowance per seat
- Annual billing also includes monthly allowance renewals
- Voice, text and photo
- Interface in Portuguese and English
- Personal history and supporting sources
Companies and teams
Tailored quote.
Pricing and terms are set in a tailored quote after reviewing your company’s needs.
- An individual account for each technician
- A paid seat and individual allowance for each technician
- Manage technicians and seats through the company account
- Centralised billing
- Monthly or annual terms set out in your quote
Monthly or annual, the same plan.
Annual billing saves €39 compared with 12 monthly payments of €39. Companies receive a separate quote; each seat keeps its individual allowance.
Prices exclude VAT. Applicable VAT is added at checkout.
Prices are defined. Usage quotas and terms are being finalised. Subscriptions and payments are not available yet.
Creating an account does not activate a subscription or grant an allowance. No payment is collected at this stage.
YOUR ACCOUNT
From your account to your first answer.
- 01Create account
Your own email and password.
- 02Verify email
Confirm your address using the email you receive.
- 03Choose a plan
Subscriptions and payments coming soon.
- 04Get to work
Access your balance and your own history.
Accounts use email verification, password recovery and optional two-factor authentication.
BEFORE YOU START
A few practical answers.
What is the difference between monthly and annual billing?
Monthly billing is €39 per technician each month. Annual billing is €429 per technician, paid upfront for 12 months: one month free compared with the monthly price. Applicable VAT is added. The plan and monthly allowance per seat are the same for both options.
Do I receive the full year’s allowance upfront?
No. Each seat has its own allowance, renewed monthly throughout the 12-month term. Annual payment does not release a full year’s allowance at the start.
How do company accounts work?
Each technician has an individual account, paid seat and allowance. The company can manage seats and centralise billing. Pricing and terms are calculated later in a tailored quote; this page does not apply automatic discounts.
How do I create an account and get started?
The planned flow is to create an account, verify your email and choose monthly or annual billing through Stripe. Registration is not open in this preview yet.
How do I protect my account?
Email and password sign-in, account recovery and an optional authenticator-app second factor are planned. Email verification confirms the address; the second factor adds protection when signing in.
How will payments work?
Stripe will handle subscriptions and top-ups. The planned account area will let you check your plan and balance and manage your subscription. Checkout and the account area are not active in this preview.
Will it answer for every model?
Coverage varies. Share the exact reference and firmware where relevant. The assistant may ask for more details or explain that the documents do not establish the answer.
Can I see the original document?
Technical answers include source references. Where available, open the original page, article or image from the answer.
Which languages are available?
SOS Installer is currently available in Portuguese and English, with a language selector in the interface. Spanish, French and Italian are planned for future updates.
Is there an iPhone app?
The current product is a web app. A version for the App Store is planned; there is no App Store download available yet.
SOS INSTALLER
The next step,
with the source beside it.
For installers who need to get back to the job.